Advice and answers from the Promo Team

FAQs

Where to look when you can't find the answer elsewhere

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14 articles in this collection
Written by Adam Goldberg, Patrick J Marr, and David Davidov and 2 others

Can I Upload My Own Video?

In this article, we will show you how to upload your own video.
Written by Adam Goldberg
Updated over a week ago

Can I add more than one clip?

Written by Patrick J Marr
Updated over a week ago

Do I still own my video even after I change or cancel my plan?

No matter what happens, your downloaded videos always belong to you.
Written by David Davidov
Updated over a week ago

Can I resell the videos?

We give you as much freedom with your downloaded video as possible.
Written by David Davidov
Updated over a week ago

Can I share the video on all social media?

Promo videos come with special licensing for sharing all over the internet.
Written by David Davidov
Updated over a week ago

How to cancel a Promo plan

Cancelling your Promo plan can be done in less than 5 mins
Written by Tovah Coldham
Updated over a week ago

How do I share a draft with other people?

We provide a link to share with your team.
Written by Patrick J Marr
Updated over a week ago

Can I add a clickable link to the video?

Written by Yoram Leshem
Updated over a week ago

Can I upload pictures?

Written by Patrick J Marr
Updated over a week ago

Can I edit a video after I download it?

We all make little mistakes, so we're here to help you fix them.
Written by Yoram Leshem
Updated over a week ago

Can I change the length of time the captions appear on the video?

Written by David Davidov
Updated over a week ago

How do I save my video draft?

All the info you need on creating your first draft
Written by Yoram Leshem
Updated over a week ago

Can I use Promo as stock footage?

With Promo, you get your video as is without any post-downloaded changes.
Written by Patrick J Marr
Updated over a week ago

Can I share my Promo videos on TV or cinema?

Our lifetime license applies to all places on the internet.
Written by Tovah Coldham
Updated over a week ago